Menu
Cart

DELIVERY/SHIPMENT POLICY

    • Free returns are available for all sale items within 7 days of receipt, provided the return conditions specified below are met.

      Return Instructions are provided below.

        • Purchases must be returned from the original shipping country.
       
        • Returns will be accepted only if there is any manufacturing defect with the product or mismatch of the product
       
        • Items returned must be in their unused original condition with all Jawaherat item tags attached and any related sampling pieces and booklets included.
       
        • Incomplete, damaged, or altered returns, or anything we at Jawaherat reasonably believe has been used, will not be accepted and therefore sent back to the customer.
       
      • Return charges are not applicable if you met the above conditions.
          • HOW TO RETURN YOUR PURCHASE

            1. Please Contact us to schedule a collection for you at no additional cost if you met the return conditions.

            2. Our Customer Service Team will email an Currior Service Return Air Way Bill Number.
            3. Place the item(s) in the original shipping box.
            4. Remove all other labels from the outside of the box.
            5.To track your return, please note the tracking number printed on the Return Airway Bill Number and enter it in the tracking number field on specified currier service .

            Important: We do not accept LIABILITY for goods returned using any method other than our collection service.